Lancaster Archery Supply

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PLACING ORDERS: For your convenience 24/7/365, please use our www.LancasterArchery.com Web Site or use the order form in the catalog to e-mail, fax or mail your order into us anytime 24 hours a day/seven days a week. Call our Archery “TechXPerts” at 1-800-829-7408 for advice or to place your order. Please include your zip code, name, shipping/billing addresses, telephone number, and then your order using our item numbers and a complete description with all the sizes, colors and specifications necessary to ship you exactly what you want. If you aren’t sure, please ask; we will gladly answer your questions on any archery related subject. We normally ship orders within 24 hours, orders including MTO arrows within 2-3 days; shipping transit time is 1-8 days depending on distance and shipping method. In the rare event of an out of stock item, indicate your preference to: a) place the item on backorder, b) hold the order until complete or c) cancel backordered item(s); If not specified, we will backorder the item, and then contact you when it’s in for further instructions.

Shipping charges will be added to all backorder shipments.

TERMS OF SALE: All orders must be prepaid. We accept Visa, Master Card, Discover and American Express credit cards. Orders may also be prepaid with a cashier’s check, money order, or UPS COD/Money Order may be requested. Personal checks will not be accepted. Visa, Master Card, Discover and American Express credit cards are preferred as they are convenient and fast. We only bill your credit card when your order has been shipped unless it is a special order of a non-stocked item or drop shipment. In those cases, we may bill your credit card upon placing the order with our vendor. Please include your credit card number, expiration date, the 3 digit security code from the back of the card and name of card holder.

RETURNS: Your satisfaction with every purchase is very important to us. If there has been an error on our part in fulfilling your order, please call or e-mail us immediately and we will do everything possible to correct the situation for you. If you are not satisfied with an item you purchased from us, all merchandise (unless otherwise indicated) may be returned for exchange or refund (excluding shipping charges) within 15 days from date of shipment. Please fill out the Reply Card & Return/Exchange Form included with your shipment or call us for a return authorization number at 1-800-829-7408. The returned item must be in unused and new condition including the sealed/saleable original manufacturer’s packaging (including Styrofoam/packing material, plastic bags, accessories, all parts, screws, tools etc.) with manufacturer’s documentations (manuals, warranty cards, registration information etc) in. Please attach the pre-addressed shipping label from the Return/Exchange Form or mark the outside of the carton with the RA# from your customer service call.

Special or personalized orders, close-outs, specials, software, books, CD’s, DVD’s, cut arrows/shafts, etc. may not be returned under any circumstance other than to exchange due to defective product.

Our acceptance of a UPS/USPS package does not constitute approval of a returned item. Approval of returned merchandise is at the sole discretion of LAS as to the item’s condition and ability to be returned. Returns received after 30 days will carry a 20% restocking fee. Returned items that are not in original packaging and/or showing any signs of use, installation or wear will carry a 20% restocking fee or may be refused entirely depending upon the severity of wear. We reserve the right to refuse the return of any product that is used, damaged or un-sellable for any reason.

Return shipping will only be refunded in the event of an error made by LAS. All COD’s sent to LAS will be refused and returned to sender.

WARRANTY and INSURANCE OF DEFECTIVE ITEMS: Defective merchandise is warranted and insured under the manufacturer’s warranty and insurance policy coverage. Please contact the manufacturer directly or call us for assistance in the event of a manufacturer’s defective product. All returns must have prior authorization and RA # on the outside of the box to be accepted. Please include a brief description of the defect along with your name, address and a copy of the original sales slip with any return. We will process the warranty under the guidelines of the manufacturer as quickly as possible. All merchandise is warranted by the manufacturer; not Lancaster Archery Supply. Most manufacturers require return of a defective item for evaluation for repair or replacement according to their policies and will not authorize us to immediately replace defective items. We will offer every assistance available to us; however we cannot offer a refund for defective merchandise unless authorized from the manufacturer.

MISSING OR DAMAGED ITEMS: For UPS, Fed-Ex & most USPS shipments, we provide tracking information for you to insure dependable service. USPS claims for lost packages require at least 30 days for the package to arrive before allowing any claim to be filed. We recommend that critical orders be sent UPS or Fed-Ex whenever possible.

If your order is missing anything or is damaged, please carefully check the contents carefully and then inspect the shipping carton. If the carton is undamaged, please contact us immediately, but in no case beyond 7 days from receipt. If you receive a damaged, crushed or torn-open package and the merchandise inside is damaged or missing in any way please keep all the packaging material and contact your local UPS, USPS or FED-EX service center for assistance in filing a claim. If your local carrier is unable to assist you then please call us at 1-800-829-7408. Please Do Not return the package to us until you have contacted UPS, USPS or FED-EX and received instructions on how to proceed. You may lose your right to file a claim. For further information on filing a claim, please visit UPS at www.ups.com, USPS at usps.com or FED-EX at fedex.com.

PRICES: All Prices (including shipping rates) are quoted in US Dollars and are subject to change without notice because of international currency fluctuation, increases from manufacturers (especially between November and May), inflation, typographical errors, and factors beyond our control. We make our best effort to inform you of these changes. For very large orders, please contact us for a special price quotation. Any and all pricing errors are subject to our correction without notice.

SHIPPING POLICY AND RATES: We will process and ship your order within 24 hours in most cases; one exception is when a backordered item is expected within a day. We ship via UPS, USPS or FED-EX in the USA. International export shipments are made via USPS EMS International Express Mail Service, USPS International Priority Mail, USPS International First Class Mail(

INTERNATIONAL ORDERS: All international orders will be proforma invoice, prepaid by international money order or bank check drawn on a U.S. bank in U.S. dollars, wire fund transfer (TT), or bank credit card. Wire fund transfers will have a $20 bank fee added to your invoice total. E-mail, fax or call for payment and shipping arrangements. We can ship via USPS EMS International Express Mail Service, USPS International Priority Mail, USPS International First Class Mail(

LEGAL NOTICES: Copyright Notices. All content in this catalog, including without limitation design elements, graphics, text and the selection and arrangement of the foregoing (collectively “Content”) is the copyrighted property of Lancaster Archery Supply, Inc. or is used by permission by Lancaster Archery Supply, Inc. Permission is granted to photocopy and/or to print in hard copy part or all of the Content for personal, informational, non-commercial purposes and/or for purposes of placing an order with Lancaster Archery Supply, Inc. You may not otherwise reproduce, distribute, modify, publish or in any other way exploit any of the Content without Lancaster Archery Supply’s prior written consent.

TRADEMARK NOTICES: All product names, trademarks, service marks or trade names (collectively “Trademarks”) in this catalog & website are the property of, or are used with permission by, Lancaster Archery Supply, Inc. The use of any Trademark for purposes other than ordering products from this catalog or our web site is strictly prohibited. Any symbol used in connection with a Trademark (ex: ®, TM or SM) must be included in any permitted use of the Trademark.

Disclaimer: Lancaster Archery Supply, Inc. has taken reasonable efforts to ensure that the Content is accurate; however, all Content is provided “as is”. In no event shall Lancaster Archery Supply, Inc. or its affiliates be liable for any special, indirect, punitive or consequential damages resulting from the use of this catalog, our web site or from the use of the products sold herein. The Content is subject to change from time to time without notice. By placing an accepted and completed order, the customers of Lancaster Archery Supply, Inc. accept and agree that hunting and all archery activities are inherently risky sports and absolve and hold Lancaster Archery Supply, Inc. harmless of any blame or responsibility of any injury occurring from the use of any item purchased from Lancaster Archery Supply, Inc. PRICING RATES AND SPECIFICATIONS: All Published Prices (including shipping rates) are subject to change without notice. We are not responsible for typographical or photographic errors. All Pricing listed is in US currency. Any and all errors are subject to our correction and immediate change without notice.

DISCLAIMER by placing an order with Lancaster Archery Supply, Inc., the purchaser or prospective purchaser assumes responsibility for compliance with any and all applicable federal, state and local laws. The purchaser evidences the acceptance of his or her responsibility by placing an order with Lancaster Archery Supply, Inc. The purchaser further assets that he or she is of appropriate age to purchase possessed and use any and all merchandise purchased from Lancaster Archery Supply, Inc.

We are archery TechXPerts™ (Technical Experts) and professional archery business people who excel in all aspects of archery and bowhunting. Our staff includes former World & U.S. Archery Team members, Collegiate Olympic Recurve All-Americans, State and Regional Unlimited Compound Champions, 3D IBO/ASA Champions, accomplished Traditional Archers as well as serious Bow Hunters. We can help you maximize your 3D, Target Archery, and Bowhunting efforts. We are committed to helping you reach and exceed your competitive archery and bowhunting goals.