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- Good customer support, but useless product Review by Andrew
Quality Price Value
When loosening the set screw which allows the head to rotate it wobbles left/right with too much play as it sits in a large groove. As a laser alignment tool, this design flaw makes accurately aligning things impossible. I sent one back and got another with the same issue. I conferred with customer support and this is the design of the product.
The only utility I can see with this design is messing with my cat while working on bows.
On the plus side, customer support was responsive and great, just unable to help.
(Posted on 5/28/13)