Now accepting applications!Overview
Lancaster Archery Supply is a world-leading archery distributor with a focus on customer service and best-in-class IT solutions. Our growing international sales are supported by a retail showroom, a 10-person call center, three e-commerce websites and an 80,000sf warehouse and distribution center.
We are nowseeking an IT System Administrator with expert knowledge of Windows and SQL Server to support our Lancaster showroom and our Leola warehouse, both located in the heart of Lancaster County, PA. Lancaster is a thriving arts, business and recreational community with urban energy and rural landscapes.
The IT System Administrator will report to the Information Systems Architect and will assist with all network and hardware maintenance in our showroom and warehouse. Hardware responsibilities include network connectivity, VPN support, phone system support, and desktop and server maintenance and support. Software responsibilities include assistance with Active Directory, Microsoft Exchange, web hosting in a Linux environment, warehouse software management and the installation and maintenance of desktop PC programs.
Qualified candidates must be motivated, personable, and able to multitask. The IT System Administrator will be an important part of our growing IT team and will act as one of the primary IT contacts for the company. While off-hours work is minimal, this position is a support contact for our ecommerce website and is required to be available during emergencies and scheduled off-hours maintenance.
ResponsibilitiesNetwork and Server Support and Maintenance
Provide support and maintenance for server resources including Windows, Linux and VMware environments. Support configuration and operation of network devices including switches, firewalls and load balancers in three physical locations including a co-located hosting facility. Maintain and test enterprise backup systems in both local and collocated environments. Monitor and react to all key systems and network connectivity including local, point to point, and VPN traffic between our three physical locations using network monitoring tools and alerts to provide maximum uptime and user experience. Participate in disaster recovery planning activities including scheduled testing. Assist in monitoring, maintaining and enhancing network and data security including PCI compliance, enterprise antivirus and active direct role based permissions.
Desktop and Mobile PC Support
Prioritize and respond to help desk inquiries from Lancaster Archery staff. Install, configure and support desktop and mobile PC platform for system running Windows operating systems with Microsoft Office software. Install and maintain printers, scanners and other hardware peripherals. Support replacement of existing Windows XP based computers with current PC’s running Windows 7 and 8 and Office 2013. Monitor and install software updates for all corporate PC’s. Support and assist in training users on various software platforms.
Phone System Support
Provide support and configuration, with assistance of third party vendor, for telephone system configuration and expansion using an NEC Sv8100 phone system.
The successful candidate must be able to demonstrate extreme competency with php development and will come with a proven track record of exceptional communication skills.
Enterprise-Level network maintenance in the Windows environment (5+ years)
Microsoft Exchange (5+ years)
SQL Server (5+ years)
Linux experience (LAMP stack, nginx/php-fpm) (3+ years)
Active Directory experience (5+ years)
VMware vSphere (2+ years)
Excellent communication skills
Excellent analytical skills
Ability to work on site in Leola, Pennsylvania
Experience with Splunk or other data aggregation and monitoring tools
Previous experience supporting an ecommerce web hosting environment
Familiarity with PCI standards and compliance
Competitive Salary of $40-50K Dependent on Experience
Two Weeks Paid Vacation
Highmark BlueCross/Blue Shield Health Insurance with $500 Deductible
$10,000 Life Insurance Policy
Short Term & Long Term Disability Insurance
401K Retirement Plan with up to 4% Employer Matching
How to Apply
Please submit resume and cover letter to [email protected].
About Lancaster Archery
Lancaster Archery Supply has been serving the archery community for over 30 years with a continuous online e-commerce presence since 1996. Our IT team is a close-knit bunch. We work hard and laugh harder. Our offices are located in an old brick warehouse with hardwood flooring, indoor archery ranges and a fierce lunchtime ping pong league. Everybody gets a free bow at their 90-day review and the IT department gathers weekly to shoot before happy hour.